Sayyas's proactive after-sales assistance project received high praise for delivery

Qian Caifeng

From a blueprint to real-life delivery, property delivery has always been a long-awaited joy for homeowners, and it is also the biggest headache for developers. As a material supplier, Sayyas has also invested in the frontline of delivery, helping to successfully deliver the project.

Since 2023, in order to better improve the satisfaction of home customers with windows in engineering projects, Sayyas Window Industry has not only cooperated with developers in regular door and window maintenance, but also upgraded its services during the delivery period. During the active after-sales service period of the two projects, Zhaodong Bund Capital and Tianjin Style Chuqing, a "Sayyas Window Industry after-sales service point" was established at the delivery site to communicate directly with customers face-to-face. The staff promptly recorded door and window problems, sent technicians for repairs, answered questions, and provided customers with user manuals to inform them of the relevant channels for after-sales repair.

During the on-site delivery of infrastructure services, the Sayyas Rapid Repair Team will conduct on-site maintenance and handling within 10 minutes. If there is a need to replace parts, repair glue, or other on-site issues that cannot be handled, the team will complete the second on-site service within 1 month and ensure that the owner has no objections after re inspection to complete the service loop.

Entering the delivery line is not only a responsibility, but also a responsibility. True gold is not afraid of fire, and customer feedback is the only standard for testing quality. With the quality that can withstand scrutiny, Sayyas Window Industry is not afraid of customers' harsh eyes, and through service upgrades, helps developers deliver successfully, allowing end customers to immediately embark on their ideal happy life.